Your Questions, Answered with Grace

How long will my order take to ship?

Every piece is packed with love. Orders usually ship within 2 business days. You'll receive tracking as soon as your package is on the way.

Do you offer tracking numbers?

Yes! Once your order ships, you'll get an email with your tracking number so you can follow your sparkles all the way home.

Where do you ship from, and do you ship internationally?

All orders are lovingly packed and shipped from Texas, USA. At the moment, we only ship within the United States. If you're outside the U.S. and have your heart set on a piece, feel free to reach out — we’d love to hear from you and hope to offer international shipping in the future.

Can I return or exchange an item?

If something isn't quiet right, we're here to help. Please contact us within 7 days of receiving your order. We accept returns or exchanges on non-personalized items in original condition.
Personalized pieces are made just for ou and are non-returnable, but if there's an issue, let us know-we always want to make it right.

What if my order arrives damaged or broken?

Oh no! That's never what we want. If anything arrives damaged, please email us a photo within 3 days of delivery, and we'll send a replacement or refund. We promise to take care of you.

Are your earrings hypoallergenic?

Yes! All of our earrings are nickle-free and designed with sensitive ears in mind. Many use gold-filled or gold-plated findings for extra comfort and sparkle.

What's the difference between gold-plated and gold-filled?

Gold-filled pieces have a thicker layer of real gold and are more durable — perfect for everyday wear. Gold-plated items have a thinner layer of gold over a base metal and are best treated with extra care. Both will shine beautifully if loved gently!

How do I care for my jewelry?

Treat your pieces with grace:

  • Store in a dry place
  • Avoid water, perfumes and lotions
  • Wipe gently with a soft cloth after wearing
  • For clay jewelry, wash with gentle soap and dry with a soft towel.

Your sparkle will thank you!

Do you restock sold-out designs?

Some of our pieces are limited edition, but others will return! If something you love is sold out, feel free to message us - or sign up for restock alerts to be the first to know.